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Keeping your account and payments safe and secure

Rest easy knowing that your funds and your personal information is safeguarded with top-notch security measures.

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Licensed by MAS

CardUp is licensed by the Monetary Authority of Singapore (MAS) as a Major Payment Institution under the Payment Services Act for domestic money transfer services, cross-border money transfer services and merchant acquirer services.

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PCI-DSS compliant

CardUp does not store your credit card details nor pass them through any servers, and this information is instead managed via a PCI-certified payment gateway. 

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Safeguarded account

Funds processed through CardUp are held in trust in a safeguarded client money account and do not belong to CardUp. When being delivered to your recipients, these funds are never retained for more than 3 hours.

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Account and data security

CardUp protects your data with the same 256-bit encryption that banks use. Data is encrypted at rest and during transit, ensuring your account and payment information are kept safe and secure at all times. 

 
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Enhanced with Two-factor authentication 

Two-factor authentication (2FA) enhances the security of your account. It prevents anyone else other than you from logging into your CardUp account even if they know your password.

Find out how it works >

Cybersecurity Awareness (1)

Please be alert against scams! 

Your security is our top priority, and we remain committed to safeguarding your financial information against cyber threats.

Please be aware of email and social media scams that are pretending to be legitimate. Follow the steps below to ensure your safety. 


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Our website URLs always contain CardUp.co 

If you aren't sure of the URL you're visiting, best to search for us on Google.




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If you notice any fake or suspicious accounts claiming to be CardUp, send a report to us at: 

Phone: +65 3129 2257

Email: security@cardup.co

Send report: Click here

 

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